Healthcare Supply Chain Agility and Resilience: A Relational View Perspective

Rameshwar Dubey

A chapter in Handbook of Ripple Effects in the Supply Chain, 2025, pp 379-405 from Springer

Abstract: Abstract The purpose of this chapter is to establish the relationship between relational competencies (such as transparency, trust, and collaboration) and supply chain capabilities (such as agility and resilience) through empirical research. The study focuses on the healthcare sector, particularly in light of the COVID-19 crisis, which exposed the fragility of the healthcare supply chain and resulted in significant human loss. The theoretical model is grounded in the relational view, and a pretested survey instrument was developed using a seven-point Likert scale. Data was collected from retail pharmacies in France using a database obtained from a reputable healthcare sector consulting firm, resulting in 129 usable responses. Hypotheses were tested using WarpPLS 7.0 commercial software, and the analysis revealed that transparency and trust are significant drivers of collaboration. Furthermore, collaboration among partners is a significant driver of agility and resilience. These findings indicate that relational competencies have a positive and significant influence on agility and resilience during times of crisis, supporting the relational view and explaining how these competencies drive supply chain capabilities. The chapter also acknowledges its limitations and suggests future research directions.

Keywords: Agility; Resilience; Healthcare supply chain; PLS; Relational view (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:isochp:978-3-031-85508-5_15

Ordering information: This item can be ordered from
http://www.springer.com/9783031855085

DOI: 10.1007/978-3-031-85508-5_15

Access Statistics for this chapter

More chapters in International Series in Operations Research & Management Science from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().