Relationships in Marketing and Optimal Control
Gila E. Fruchter ()
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Gila E. Fruchter: Bar-Ilan University
A chapter in Models and Methods in Economics and Management Science, 2014, pp 95-106 from Springer
Abstract:
Abstract Relationship marketing (RM) has been a topic of serious discussions among academics and marketing practitioners for the best part of 20 years. In the 1990s it became the leading topic of discussion at academic conferences in Europe, North America, Australia and elsewhere around the globe. In this chapter we show how one can treat several problems in relationship marketing by transforming them into an optimal control problem.
Keywords: Optimal Control Problem; Customer Relationship Management; Relational Exchange; Relationship Marketing; Marketing Effort (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:isochp:978-3-319-00669-7_6
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DOI: 10.1007/978-3-319-00669-7_6
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