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Identifying Critical Measures in DEA

Joe Zhu ()
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Joe Zhu: Worcester Polytechnic Institute

Chapter 17 in Quantitative Models for Performance Evaluation and Benchmarking, 2014, pp 363-381 from Springer

Abstract: Abstract Since each DMU has its own inherent tradeoffs Tradeoffs among the multiple measures that significantly influence the performance, it is extremely important for the management to know the critical measures. The current chapter introduces the approach of Chen and Zhu (Annals of Operations Research, 124 (1–4), 225–244, 2003) for identifying the critical measures to DMUs’ performance. Note that once the DEA evaluation is done, the management needs to either (i) maintain the best practice for the efficient DMUs or (ii) achieve the best practice Best practice for the inefficient DMUs. Thus, when a set of multiple performance measures is determined, measures that are influential to maintaining and achieving the best practice should be regarded as critical to the performance of DMUs. Also, it is believed that a critical measure Critical measure is signaled by whether changes in its value affect the performance, not by whether inclusion or exclusion of the measure affects the performance.

Keywords: Critical Measure; Efficiency Status; Input Measure; Efficiency Classification; Efficient DMUs (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:isochp:978-3-319-06647-9_17

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DOI: 10.1007/978-3-319-06647-9_17

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