 Knowledge-Intensive Business ServicesChapter 3 in Understanding Knowledge-Intensive Business Services, 2021, pp 49-90 from Springer Abstract: Abstract This chapter discusses the issues related to the knowledge-intensive business services (KIBS). It presents the genesis of these companies, their definitions and classifications. There is a lot of unanimity and ambiguity on the definition, classification and typology of knowledge-intensive business services companies, as well as the whole sector of such firms. In this chapter, the author presents a detailed analysis of the definitions, classifications, features of KIBS and their characteristics to picture the full view of those companies. As a result of the analysis, the author clarifies the following definitions and approaches: knowledge-intensive business services, companies offering knowledge-intensive business services, KIBS sector, classification of KIBS sector. The main features of this type of companies are their knowledge intensity and focus on a business client, not on an individual. The chapter also describes in detail the characteristics of such firms, namely: dependence on knowledge, adaptation to customer needs, co-creation of value and co-production of services, creation and support of innovation, regional concentration and impact on the region’s economy and network activities. Date: 2021 There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:spr:kmochp:978-3-030-75618-5_3 Ordering information: This item can be ordered from DOI: 10.1007/978-3-030-75618-5_3 Access Statistics for this chapter More chapters in Knowledge Management and Organizational Learning from Springer |
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