Supporting Business Managers with Knowledge Management

Kursad Ozlen () and Nermina Durmic ()
Additional contact information
Kursad Ozlen: Pamukkale University
Nermina Durmic: International Burch University

A chapter in Advances in Knowledge Management, 2015, pp 105-119 from Springer

Abstract: Abstract A contingency perspective of knowledge management recognises the need for an alignment of knowledge management initiatives (KMI) with decision making contexts which they support. In order to determine the right KMI-context fit, an empirical study was carried out to investigate the impact of two different types of KMI (technical and social) on business managers’ KMI adoption behavior and decision performance in different decision contexts (simple and complex). The results provide partial support for the contingency view. As expected, the study identified social KMI as the best fit for complex contexts, based on subjects’ superior performance from comparable adoption of both KMI. In contrast, the study identified that both KMI were an equally good fit for simple contexts, based on similar levels of subjects’ performance, but social KMI was preferred in terms of adoption. These findings contribute much needed empirical evidence for research and provide useful guidance for practice. Future investigation is recommended in order to address current limitations and extend research to other open questions in the field of KM.

Keywords: Knowledge Management; Decision Task; Social Initiative; Business Manager; Decision Performance (search for similar items in EconPapers)
Date: 2015
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:kmochp:978-3-319-09501-1_5

Ordering information: This item can be ordered from
http://www.springer.com/9783319095011

DOI: 10.1007/978-3-319-09501-1_5

Access Statistics for this chapter

More chapters in Knowledge Management and Organizational Learning from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().