Strategic Performance and Knowledge Measurement

Ettore Bolisani and Constantin Bratianu
Additional contact information
Ettore Bolisani: University of Padua
Constantin Bratianu: Bucharest University of Economic Studies

Chapter 8 in Emergent Knowledge Strategies, 2018, pp 175-198 from Springer

Abstract: Abstract Measurement has generally considered integral part of strategic management: it is assumed that, to plan the goals of a strategy, we need a method to measure some strategic performances that define the success itself of the strategy, and makes it possible to control its implementation. So, when it comes to knowledge strategies, we may say that we need a way to measure strategic performances related to knowledge. In other words, we need some measurement system that can applied to KM and knowledge. How to measure knowledge has attracted the interest of scholars since more than two decades. Many techniques have been proposed but they are still far from becoming an established practice. They are very heterogeneous, are based on different foundations, and often derive from techniques formerly developed for other goals. A rationale to treat the problem still lacks, which is critical for both practice and research. The chapter attempts to give some order to this issue, which is still much debated in the KM and IC literature. Especially, the theoretical and methodological soundness of the various measurement techniques is questioned. By examining the extant literature, we will illustrate the state-of-the-art of knowledge measurement and the related implications for KM research and practice. We will analyze some classifications of the various measurement methods that have been proposed in the literature, and discuss their differences, point of strength and weakness. Also, their soundness from the point of view of a theory of measurement will be examined. Implications for research and practice are summarized in the conclusion.

Keywords: Knowledge Measures; Strategic Performance; Intellectual Capital (IC); Schematic Knowledge; Knowledge-related Assets (search for similar items in EconPapers)
Date: 2018
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:kmochp:978-3-319-60657-6_8

Ordering information: This item can be ordered from
http://www.springer.com/9783319606576

DOI: 10.1007/978-3-319-60657-6_8

Access Statistics for this chapter

More chapters in Knowledge Management and Organizational Learning from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().