Single-Stage Service Level and Tardiness Model

Klaus Altendorfer
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Klaus Altendorfer: University of Applied Sciences Upper Austria

Chapter Chapter 3 in Capacity and Inventory Planning for Make-to-Order Production Systems, 2014, pp 19-42 from Springer

Abstract: Abstract For production systems, the relationship between utilization, WIP, and production lead time is analytically well defined in the literature. Nonetheless, this relationship lacks a link to the customer’ perspective as shown in Chap. 2. This lack of analytical models to identify the link between the internal production system behavior and the external customer related measures of service level and tardiness for MTO production systems leads to the model developed in this chapter.

Keywords: Lead Time; Service Level; Interarrival Time; Customer Order; Order Release (search for similar items in EconPapers)
Date: 2014
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DOI: 10.1007/978-3-319-00843-1_3

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