E-business and Circular Supply Chains: Increased Business Opportunities by IT-based Customer Oriented Return-flow Management

Harold Krikke, Jo A. E. E. Nunen, Rob Zuidwijk and Roelof Kuik
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Harold Krikke: affiliated to Tilburg University
Jo A. E. E. Nunen: Erasmus University Rotterdam
Rob Zuidwijk: Erasmus University Rotterdam
Roelof Kuik: Erasmus University Rotterdam

A chapter in Distribution Logistics, 2005, pp 221-239 from Springer

Abstract: Abstract This paper deals with the application of information technology (IT) in circular supply chains (CSCs). We consider information on the installed base critical, and present an illustrative example. Next we discuss a framework of different kinds of value contained in a return, and IT-applications useful in supporting its recovery or neutralisation in case of negative externalities. Also we show which kind of CSC is needed for which kind of return. We illustrate our work by three real life case studies

Keywords: reverse logistics; supply chain management; circular supply chains; product life cycle management; value creation; e-business/IT (search for similar items in EconPapers)
Date: 2005
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnechp:978-3-642-17020-1_12

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DOI: 10.1007/978-3-642-17020-1_12

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