Evaluating the Performance of IT Governance in Service-Oriented Enterprises

Morteza Alaeddini () and Seyed Alireza Hashemi ()
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Morteza Alaeddini: Amirkabir University of Technology
Seyed Alireza Hashemi: Amirkabir University of Technology

A chapter in ICT for a Better Life and a Better World, 2019, pp 323-333 from Springer

Abstract: Abstract IT governance (ITG) has been defined as specifying the decision rights and accountability framework to encourage desirable behavior in use of IT. Due to growing the new concept “service-orientation” and its entrance to business terms, it is necessary to change the theory and mechanisms of implementation of ITG. Regardless of the need to a foundation for managing services and reforming mechanisms to govern IT as one of the most important enablers of business, organizational movements to service-orientation will be faced with serious challenges. The relationship between the ITG and service-oriented architecture (SOA) is discussable from two aspects: first, the role of an effective ITG in deploying SOA throughout the organization and second, necessary reforms in the traditional ITG methods in a service-oriented enterprise (SOE). In this paper, we have a particular focus on the second aspect to propose an evaluation framework for assessing ITG in SOEs.

Keywords: IT governance (ITG); Service-oriented architecture (SOA); Service-oriented enterprise (SOE); COBIT (search for similar items in EconPapers)
Date: 2019
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DOI: 10.1007/978-3-030-10737-6_21

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