Decisions and Infrastructure (In)visibility: A Case Study
Roberta Cuel () and
Diego Ponte ()
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Roberta Cuel: University of Trento
Diego Ponte: University of Trento
A chapter in Exploring Digital Ecosystems, 2020, pp 365-378 from Springer
Abstract:
Abstract This work focuses on how digital infrastructures of a complex inter-organizational system becomes visible and changes. While scientific research on infrastructures have addressed both theoretical and methodological issues, the way in which an inter-organizational and complex infrastructure is shaped and “cultivated” remains unexplored. The aim of this paper is to describe the most significant elements that characterize the interplay between human decisions and behaviors, infrastructure innovation and its visibility. These have been used as requirements to create a decision support system that could help experts to take decisions on an infrastructure for a planned change. In the paper, a longitudinal analysis is proposed with a focus on changes planned and implemented in the Air Traffic Management (a complex inter-organizational system adopted in all the European countries).
Keywords: Digital infrastructure; Decisions; Socio-technical system; Air traffic management (ATM); Longitudinal analysis (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-030-23665-6_26
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DOI: 10.1007/978-3-030-23665-6_26
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