Big Data in the Banking Sector from a Transactional Cost Theory (TCT) Perspective—The Case of Top Lebanese Banks
Charbel Chedrawi (),
Yara Atallah and
Souheir Osta
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Charbel Chedrawi: Saint Joseph University
Yara Atallah: Saint Joseph University
Souheir Osta: Saint Joseph University
A chapter in ICT for an Inclusive World, 2020, pp 391-405 from Springer
Abstract:
Abstract The Voluminous data are being exchanged during banking transactions internally and externally. In the current information era, big data can help firms reveal hidden information and achieve competitive advantages, translating into higher productivity, lower operating costs, and a greater supply curve shift. In fact, the integration of big data analytics in the banking operations in England and Singapore enhanced customer services’ efficiency, reduced transaction costs, increased number of users, and boosted demand. This article discusses challenges and role of Big Data in the banking sector through the transaction cost theory approach of Williamson [1]. Following a qualitative approach, this paper reveals the actions currently undertaken by the two leading banks in the Lebanese market in order to optimize big data integration in their internal and external transactions.
Keywords: Big data; Transactions cost theory; Banking sector; Lebanon (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-030-34269-2_27
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DOI: 10.1007/978-3-030-34269-2_27
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