Socio-Technical Interplay in a Two-Sided Market: The Case of Learning Platforms

Anna Sigridur Islind (), Livia Norström, Helena Vallo Hult and Suzana Ramadani Olsson
Additional contact information
Anna Sigridur Islind: Reykjavik University
Livia Norström: University of Gothenburg
Helena Vallo Hult: University West
Suzana Ramadani Olsson: University West

A chapter in Digital Transformation and Human Behavior, 2021, pp 33-53 from Springer

Abstract: Abstract The rise of the platform era changes the way interactions are structured and enables transactions at a distance. The platform phenomena also enables co-creation of content, shifting the way services are delivered across diverse boundaries. This is especially apparent in workplaces, where the developments change roles, relationships and conditions for teaching and learning, creating the possibility of a two-sided market. From a socio-technical and socio-cultural learning perspective, this study primarily aims for a better understanding of platforms in higher educational settings. Using a learning platform as an illustrative case, we argue for platform context transactions that are not monetary transactions. The main contribution of the paper is to offer a discussion where we problematize the transactional concept in two-sided markets. The findings shed new light on emerging challenges and tensions in the interplay between the constant change of technology and what it means to work in such change. This has implications for both teaching and learning and offers insights that can be valuable for understanding the shift to online learning during the recent pandemic of covid-19.

Keywords: Two-sided market; Platforms; Learning platform; Transactions; Higher education; Socio-technical interplay; Online learning; Covid-19 (search for similar items in EconPapers)
Date: 2021
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-030-47539-0_4

Ordering information: This item can be ordered from
http://www.springer.com/9783030475390

DOI: 10.1007/978-3-030-47539-0_4

Access Statistics for this chapter

More chapters in Lecture Notes in Information Systems and Organization from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().