The Role of Fear and Trust When Disclosing Personal Data to Promote Public Health in a Pandemic Crisis

Kirsten Hillebrand ()
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Kirsten Hillebrand: University of Bremen

A chapter in Innovation Through Information Systems, 2021, pp 247-262 from Springer

Abstract: Abstract During the 2020 pandemic crisis, state surveillance measures violated citizens’ privacy rights to track the virus spread. Rather little civic protest resulted—“safety first”? Indeed, many state measures were implemented during the crisis without ever having been discussed in advance of the event of a crisis, which may raise ethical considerations, as individual consent to data disclosure may change while experiencing fear. This paper investigates citizens’ consent to voluntary and legally obliging data disclosure to the state and what drives their consent. Results from an online survey conducted with 1,156 respondents during the onset of the crisis in Germany in mid-March show that (1) fear increases consent to voluntary data disclosure, (2) fear increases consent to legally obliging data disclosure directly and indirectly by fostering distrust in others, and (3) trust in the government increases voluntary and legally obliging data disclosure.

Keywords: Data privacy; Fear; Trust; COVID-19; Data disclosure (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-030-86790-4_18

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DOI: 10.1007/978-3-030-86790-4_18

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