Challenges in Digital Work – Exploring Solutions to Improve Team Identification in Virtual Teams

Geeske Thülen () and Eva Hartl ()
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Geeske Thülen: LMU Munich
Eva Hartl: LMU Munich

A chapter in Innovation Through Information Systems, 2021, pp 459-474 from Springer

Abstract: Abstract The emergence of digital work leads to an increasing number of teams that collaborate virtually. The physical absence of team members and other problems that occur due to the virtual context hinder the formation of team identification, which however is essential for employee’s work motivation and team effectiveness. Our study addresses the question of how companies can improve team identification in virtual teams. Combining a literature review with interviews with five case teams, we derive an overview of solutions to improve team identification and link these to problems in virtual team identification. Our results provide guidance to practitioners and we further derive propositions for future research based on identified research gaps and inconsistencies.

Keywords: Virtual teams; Team identification; Digital work; Remote work; Enterprise social media (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-030-86797-3_31

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DOI: 10.1007/978-3-030-86797-3_31

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