Bridging the Gap – An Analysis of Requirements for Performance Measurement Systems in Digital Innovation Units

Thomas Haskamp (), Annalena Lorson (), Danielly Paula () and Falk Uebernickel ()
Additional contact information
Thomas Haskamp: Hasso Plattner Institute, University of Potsdam
Annalena Lorson: Hasso Plattner Institute, University of Potsdam
Danielly Paula: Hasso Plattner Institute, University of Potsdam
Falk Uebernickel: Hasso Plattner Institute, University of Potsdam

A chapter in Innovation Through Information Systems, 2021, pp 587-605 from Springer

Abstract: Abstract Due to a rapidly changing business environment, companies feel under constant pressure to innovate. In response to this challenge, and to accelerate their digital innovation endeavours, many incumbent firms set up Digital Innovation Units. To assess the effectiveness of these units, scholars and practitioners have called for the need to develop adequate means of measuring performance. This paper, therefore, reviews the literature on Performance Measurement Systems for Digital Innovation Units, and derives nine requirements. Conducting five case studies of Digital Innovation Units, we investigate the level of adoption of these requirements and propose three additional ones for a Performance Measurement System for innovation activities in Digital Innovation Units. We discuss these requirements and explain the reasons for their different levels of adoption. Thus, we contribute to literature and practice with a more adequate way of evaluating the performance of Digital Innovation Units, valuable to researchers and managers.

Keywords: Digital Innovation; Digital Innovation Unit; Performance Measurement System (requirements) (search for similar items in EconPapers)
Date: 2021
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-030-86800-0_41

Ordering information: This item can be ordered from
http://www.springer.com/9783030868000

DOI: 10.1007/978-3-030-86800-0_41

Access Statistics for this chapter

More chapters in Lecture Notes in Information Systems and Organization from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().