New Workplace, New Mindset: Empirical Case Studies on the Interplay Between Digital Workplace and Organizational Culture

Caterina Baumgartner (), Eva Hartl () and Thomas Hess ()
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Caterina Baumgartner: LMU Munich
Eva Hartl: LMU Munich
Thomas Hess: LMU Munich

A chapter in Innovation Through Information Systems, 2021, pp 91-107 from Springer

Abstract: Abstract Recently, firms have been observed to implement digital workplaces as strategic management tool to support their digital transformation. With this redesign of working environments, firms hope to foster their transformation by changing the organization’s culture. With only little known on the impact of digital workplaces on cultural transformation, our study addresses this question and aims to disentangle the interplay of workplace redesign and culture. Based on the transformational journeys of four established firms, our study provides insights on the design of digital workplaces and derives a framework on the impact of digital workplaces on culture. Our results showcase best practices for an efficient design of digital workplaces and contribute to a better understanding of how digital workplaces foster cultural transformation.

Keywords: Digital workplace; Workplace transformation; Organizational culture; Strategic workplace redesign (search for similar items in EconPapers)
Date: 2021
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DOI: 10.1007/978-3-030-86800-0_7

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