“Overloading” Cognitive (Work)Load: What Are We Really Measuring?

Jacek Gwizdka ()
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Jacek Gwizdka: University of Texas at Austin

A chapter in Information Systems and Neuroscience, 2021, pp 77-89 from Springer

Abstract: Abstract Cognitive load is one of the most studied constructs in NeuroIS [1]. Not surprisingly, we have identified 27 papers presented at NeuroIS retreats between 2012 and 2020 which included measurement of cognitive load or related constructs. This paper reviews terminology used to refer to cognitive load, mental workload and its variations, as well as their operationalizations and measurements. All 27 papers employed physiological NeuroIS measures, while six of them additionally used subjective self-ratings. The wide range of measurements prompts us to question if we are measuring the same construct. We provide an overview and a summary of cognitive load terminology and measurement used in these 27 papers and conclude with recommendations for future research.

Keywords: Cognitive load; Mental workload; Workload; Attentional load; Executive function load; Working memory; Information overload; Measurement (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-030-88900-5_9

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DOI: 10.1007/978-3-030-88900-5_9

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