 Explaining the IT Value Through the Information Support of Decision-MakingYuri Zelenkov ()
A chapter in Digitalization of Society, Economics and Management, 2022, pp 29-48 from Springer Abstract: Abstract The issue of how IT impact the performance of an organization is still not fully explained. Many researchers believe that this effect is based on the automation of business processes and the replacement of unskilled routine labor. However, this does not explain the expected impact of digital transformation, since it offers completely new models. Relying on the achievements of organization theory, we suggest that the impact of IT on performance is realized through the quality of decision-making. We analyze the role of information processing in decision-making, identify the sources of inefficiency, which can be associated with incorrect assessment, lack or excess of information. Next, we revise the organization’s design strategies and classify the information systems according to their information processing capabilities. The proposed approach can explain the way how IT impact is created and manifested both for traditional enterprise information systems and for new digital technologies. Keywords: IT value; Organization design; Decision-making; Information processing (search for similar items in EconPapers) There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-030-94252-6_3 Ordering information: This item can be ordered from DOI: 10.1007/978-3-030-94252-6_3 Access Statistics for this chapter More chapters in Lecture Notes in Information Systems and Organization from Springer |
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