Decision Delegation and Intelligent Agents in the Context of Human Resources Management: The Influence of Agency and Trust. A Research Proposal

Marion Korosec-Serfaty (), Sylvain Sénécal () and Pierre-Majorique Léger ()
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Marion Korosec-Serfaty: HEC
Sylvain Sénécal: HEC
Pierre-Majorique Léger: HEC

A chapter in Information Systems and Neuroscience, 2022, pp 163-170 from Springer

Abstract: Abstract The integration of artificially intelligent decision support system agents as part of the external resourcing function of human resources management raises the issue of the effectiveness of the collaborative process between these agents and human resources managers and the cognitive and perceptual factors underlying the willingness to delegate such decisions. However, little is known about the neuropsychophysiological factors leading to the willingness to delegate decision-making to artificially intelligent decision support system agents in collaborative decision-making within human resources management. This research proposal explores how the perception of agency and trust affects the willingness to delegate personnel selection decisions to such agents. A single-factor within-subject design will be developed, where information provisioning as a proxy for situation awareness will be manipulated. Neuropsychophysiological and perceptual data will be collected to identify the neuropsychophysiological correlates of the perceptions of agency and trust and determine how they affect this delegation process.

Keywords: Intelligent agents; Decision delegation; Agency; Trust; Human resources management; Human–Machine teams (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-031-13064-9_17

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DOI: 10.1007/978-3-031-13064-9_17

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