Investigating Digital Public Administration and Organizational Change in a Knowledge Translation Perspective

Paolo Canonico, Ernesto Nito, Vincenza Esposito, Marcello Martinez and Mario Pezzillo Iacono ()
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Paolo Canonico: University of Naples Federico II
Ernesto Nito: University of Salerno
Vincenza Esposito: University of Sannio
Marcello Martinez: University of Campania Luigi Vanvitelli
Mario Pezzillo Iacono: University of Campania Luigi Vanvitelli

A chapter in Towards Digital and Sustainable Organisations, 2024, pp 89-102 from Springer

Abstract: Abstract The paper responds to the call to shed more light on the knowledge transfer and knowledge translation related to digital transformation process in a public domain. Our research has considered a digital transformation project triggered by the introduction of the Telematics Civil Process in the Italian final court of appeal. We show that the project of change itself may act as a knowledge translation mechanism. The project is interpreted as the interactional space where different players share the framework and develop a common language. This means that both project, as coordination mechanism, and project tools themselves have the potential to become a “place” where participants may effectively enhance knowledge translation, sharing and translating their expertise, adopting a framework and developing a common ground.

Keywords: Digital transformation; Organizational change; Knowledge transfer; Knowledge translation; Civil court (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/978-3-031-52880-4_6

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