Sustainability-Oriented Information Systems to Support a Network’s Sustainability Transition: Lights and Shadows

Alessia Zoppelletto (), Sabrina Bonomi () and Paolino Fierro ()
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Alessia Zoppelletto: University of Verona
Sabrina Bonomi: eCampus University
Paolino Fierro: PEGASO Telematic University

A chapter in Digital (Eco) Systems and Societal Challenges, 2024, pp 309-333 from Springer

Abstract: Abstract This article aims to understand how network SMEs engage in the transition toward sustainability, leveraging information systems to support sustainable management of their networks. The present study analyzes a 3-year in-depth longitudinal case study of an Italian business network orchestrated by the “Brun Gelmino” Company. The leading firm developed sustainability-oriented network information systems with the collaboration of “Feelera”, an intermediary operating in the industry of sustainability-oriented information systems and platforms development. The results provide insights into the implementation of a sustainable shift of a business network by leveraging sustainability-oriented information systems to develop a network sustainability platform. Indeed, a sustainability-oriented information system may be a key driver to increase a business network’s understanding of sustainability-related issues, improving the network’s sustainability performance, and fostering a network’s sustainability transition through the implementation of new organizational practices. However, the implementation of a sustainability-oriented information system may also generate negative dynamics, resulting in a series of tensions between the network leading firm, the network firms, and external stakeholders such as clients or institutions.

Keywords: Sustainability-oriented information systems; Business network; Digital platform; Sustainability transition; Sustainability (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/978-3-031-75586-6_17

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