Influencing Factors for the Adoption of Speech Assistance in Manufacturing

Philipp Klingner and Philipp Scharfe ()
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Philipp Klingner: Technical University of Dresden
Philipp Scharfe: Technical University of Dresden

A chapter in Conceptualizing Digital Responsibility for the Information Age, 2025, pp 435-446 from Springer

Abstract: Abstract In recent years, there has been a steady increase in the use of speech assistants in the private environment. Although such assistance systems would also be beneficial for manufacturing (for example, because workers have their hands free), speech assistants have not yet been widely used in the industrial environment. Against this background, we develop in this article a model with factors that influence the decision of industrial firms whether to adopt speech assistance for manufacturing. In order to do so, we rely on the Technology-Organization-Environment (TOE) framework and by interviewing 10 experts from firms that develop or use speech assistance solutions. Our model consists of 17 context factors that influence whether companies adopt speech assistance in manufacturing.

Keywords: Speech assistance; Voice assistance; Manufacturing; Technology-organization-environment (TOE) (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-031-80119-8_27

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DOI: 10.1007/978-3-031-80119-8_27

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