Designing Unlearning Support Systems: A Requirements Catalog

Marco Di Maria (), David Walter (), Thorsten Schoormann () and Ralf Knackstedt ()
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Marco Di Maria: University of Hildesheim
David Walter: University of Hildesheim
Thorsten Schoormann: TU Braunschweig
Ralf Knackstedt: University of Hildesheim

A chapter in Transforming the Digitally Sustainable Enterprise, 2025, pp 483-491 from Springer

Abstract: Abstract As established routines and other forms of knowledge may prevent organizations to respond to changing situations, they need to learn how to break out of the old way of thinking and acting. While unlearning is among the most promising approaches to do so, there is only a limited understanding of the requirements for the effective design of unlearning support systems (USS). As part of a larger design research project, this research-in-progress paper reviews 41 articles on practical approaches for unlearning support and derives an initial catalog of 23 design requirements. Our work aims to guide designers in the implementation and operationalization of unlearning support.

Keywords: Unlearning; Unlearning support; Design requirements; Digital transformation; Knowledge management (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-031-80125-9_28

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DOI: 10.1007/978-3-031-80125-9_28

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