Growing Pains of Digital Transformation: Navigating the Challenges in Non-profits

Alexandra Radu (), Gideon Mekonnen Jonathan () and Erik Perjons ()
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Alexandra Radu: Stockholm University
Gideon Mekonnen Jonathan: Stockholm University
Erik Perjons: Stockholm University

A chapter in Advances in Information Systems Development, 2025, pp 87-102 from Springer

Abstract: Abstract Digital transformation promises strategic and operational benefits for organisations regardless of size, sector, or industry. However, its antecedents and value realisation mechanisms are highly context-dependent, influenced by factors within and beyond an organisation. While the focus of prior digital transformation studies seems to be on for-profit and relatively well in public organisations, the challenges for non-profit organisations (NPOs) remain under-investigated. Based on a systematic literature review and a case study in one Swedish NPO, this study reveals digital transformation barriers within NPOs. The barriers identified through thematic analysis encompass internal and external environmental factors grounded in recent digital transformation frameworks. The study contributes to the literature on digital transformation specific to NPOs. Practitioners can also use these insights to inform the development of robust strategies and the effective implementation of their digital transformation initiatives.

Keywords: Digital transformation; Non-profit organisations; Barriers; Sweden (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-031-87880-0_5

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DOI: 10.1007/978-3-031-87880-0_5

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