Measuring Cognitive Load During Process Model Creation

Barbara Weber (), Manuel Neurauter (), Jakob Pinggera (), Stefan Zugal (), Marco Furtner (), Markus Martini () and Pierre Sachse ()
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Barbara Weber: University of Innsbruck
Manuel Neurauter: University of Innsbruck
Jakob Pinggera: University of Innsbruck
Stefan Zugal: University of Innsbruck
Marco Furtner: University of Innsbruck
Markus Martini: University of Innsbruck
Pierre Sachse: University of Innsbruck

A chapter in Information Systems and Neuroscience, 2015, pp 129-136 from Springer

Abstract: Abstract While factors impacting process model comprehension are relatively well understood by now, little is known about process model creation and factors impacting the quality of the resulting process model as well as the modeler’s cognitive load. In this paper we propose to combine a continuous, psycho-physiological measurement of cognitive load with a detailed analysis of the modeler’s interactions of the modeling environment as well as eye movement analysis to obtain task-specific imposed cognitive load values. We present initial results in terms of a tool, lessons learnt from a pilot study and discuss upcoming challenges. This work provides the basis for investigating task imposed cognitive load during process model creation by enabling a dynamic, semi–automatic analysis of cognitive load.

Keywords: Business process management; Process modeling; Process model creation; Eye tracking; Cognitive load (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-319-18702-0_17

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DOI: 10.1007/978-3-319-18702-0_17

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