IS Governance, Agility and Strategic Flexibility in Multi-approaches Based Management Companies

Mohamed Makhlouf () and Oihab Allal-Chérif ()
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Mohamed Makhlouf: KEDGE Business School
Oihab Allal-Chérif: KEDGE Business School

A chapter in Organizational Innovation and Change, 2016, pp 131-143 from Springer

Abstract: Abstract The in-depth case-study with 2 years of participant observation in a very large Telecommunication Operator that has implemented several process approaches shows that, despite the benefits that these approaches can bring to this enterprise, significant problems arise, particularly regarding information systems governance, agility and strategic flexibility. Rich literature on process approaches teaches us the benefits of each approach, however, the impact on IS governance, agility and strategic flexibility of the implementation of multiple process approaches within the same company has never been studied.

Keywords: Information systems governance; Strategic flexibility; Agility; Process based management; Telecommunication operator (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-319-22921-8_11

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DOI: 10.1007/978-3-319-22921-8_11

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