Benefits and Barriers of Social/Collaborative ERP Systems: A State of the Art and Research Agenda

Davide Aloini (), Riccardo Dulmin, Valeria Mininno and Alessandro Spagnesi
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Davide Aloini: University of Pisa
Riccardo Dulmin: University of Pisa
Valeria Mininno: University of Pisa
Alessandro Spagnesi: University of Pisa

A chapter in Strengthening Information and Control Systems, 2016, pp 171-184 from Springer

Abstract: Abstract Despite a growing interest on the topic of a “social or collaborative” evolution of ERP systems, studies analyzing the suitability and more in general managerial implications of this process are lack in the literature. This research aims to explore key benefits and obstacles of such software integration providing a systematic in-depth investigation of the academic literature in the field. Fourteen main benefits and eight barriers were identified and analyzed while a first interpretive framework is drawn in order to provide valuable direction for further research.

Keywords: Enterprise resource planning (ERP); Social; business process management; Benefits; Barriers; Literature review (search for similar items in EconPapers)
Date: 2016
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DOI: 10.1007/978-3-319-26488-2_13

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