ERP-Adoption Within SME—Challenging the Existing Body of Knowledge with a Recent Case

Frederik Kramer (), Thomas Rehn (), Markus Schneider () and Klaus Turowski ()
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Frederik Kramer: Otto-von-Guericke-University
Thomas Rehn: initOS GmbH & Co. KG
Markus Schneider: initOS GmbH & Co. KG
Klaus Turowski: Otto-von-Guericke-University

A chapter in Multidimensional Views on Enterprise Information Systems, 2016, pp 41-54 from Springer

Abstract: Abstract This paper analyses and harmonizes the existing body of literature concerning enterprise resource planning system (ERP) adoption in small and medium-sized enterprises (SME). It conducts a single case study focused on challenging existing knowledge in a the rather scarce field of scientific research. We found the importance of success factors such as the “project champion”, proper “project/change management” and “strong partnership” as well as risk such as “inadequate training and instruction” or “low key-user involvement” supported. Additionally our case further unveiled additional previously not mentioned success factors/risk, such as the “flexibility” provided by Open Source Software, “poorly specified legacy applications and interfaces” and “inadequate user acceptance and end-to-end testing”

Keywords: ERP-adoption; Case study; Open source software; Cloud computing (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-319-27043-2_4

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DOI: 10.1007/978-3-319-27043-2_4

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