Redefining the Mutual Positions of the Social and Technical Sides of Socio-Technical Systems

Giorgio Michelis ()
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Giorgio Michelis: Università Degli Studi Di Milano-Bicocca

A chapter in Digitally Supported Innovation, 2016, pp 129-140 from Springer

Abstract: Abstract This paper surveys the application of Socio-Technical Design (STD) in the deployment of computer based systems in organizations and tries to explain its successes and difficulties relating it to the evolution of information systems. Moreover, it continues this story recalling the contributions given to the interactions between humans and machines in the work places give by CSCW and related research areas. Finally it shows that a dialogue between STD and CSCW could be beneficial but requires that both of them makes a radical move towards a closer attention to technology, as, today, technological innovation needs to be grounded on what we know about work practices and work organization.

Keywords: Office Worker; Organizational Innovation; Computer Support Cooperative Work; Human Work; Human Practice (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-319-40265-9_9

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DOI: 10.1007/978-3-319-40265-9_9

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