A Case for Holistic, Multicriteria Benefit Analysis

Peter M. Bednar () and Christine Welch ()
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Peter M. Bednar: University of Portsmouth, School of Computing
Christine Welch: Portsmouth Business School, University of Portsmouth

A chapter in Organizational Change and Information Systems, 2013, pp 337-344 from Springer

Abstract: Abstract This chapter discusses the ways in which a critical systemic approach to systems analysis can provide support for a holistic, multicriteria benefits analysis. It highlights the importance of inquiry into the nature and boundaries of a perceived organizational problem space, taking into account unique perspectives of the living, engaged actors who desire beneficial change in their working systems. The role of the IS professional within a collaborative inquiry is explored, taking into account creation of relevant methodological frameworks (in contrast to uncritical, rigorous application of standardized methods). The chapter discusses the ways in which collaborative teams can approach identification of desirable benefits.

Keywords: Benefits analysis; Critical systemic thinking; Systems analysis; Methodologies (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-642-37228-5_33

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DOI: 10.1007/978-3-642-37228-5_33

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