Measuring the Success of E-Justice. A Validation of the DeLone and McLean Model

Rocco Agrifoglio (), Luigi Lepore () and Concetta Metallo ()
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Rocco Agrifoglio: Parthenope University
Luigi Lepore: Parthenope University
Concetta Metallo: Parthenope University

A chapter in Organizational Change and Information Systems, 2013, pp 83-91 from Springer

Abstract: Abstract The aim of this chapter is to develop a research model to assess the success of e-justice applications in the Judicial System. Judicial System has been characterized by considerable investments in ICTs in order to improve court’s efficiency and effectiveness. Despite these investments, court performances did not increase and little research has been conducted to understand the reasons. Our research model adapts the DeLone and McLean’s IS success model and provides an useful contribute to understanding e-justice success.

Keywords: E-justice success; IS success; Judicial System (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-642-37228-5_9

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DOI: 10.1007/978-3-642-37228-5_9

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