Applying DEA Models for Benchmarking Service Productivity in Logistics

Marion Steven () and Anja Egbers ()
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Marion Steven: Ruhr-Universität Bochum
Anja Egbers: Ruhr-Universität Bochum

A chapter in Operations Research Proceedings 2010, 2011, pp 391-396 from Springer

Abstract: Abstract This paper contrasts two extensions of Data Envelopment Analysis (DEA) under constant returns to scale (CRS) assumption for benchmarking service productivity in logistics. The applicability of an additive and a multiplicative Integrated CCR model is evaluated by means of an application.

Keywords: Data Envelopment Analysis; Data Envelopment Analysis Model; Logistic Service; Post Productivity; American Airline (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:spr:oprchp:978-3-642-20009-0_62

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DOI: 10.1007/978-3-642-20009-0_62

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