Digital Transformation in Higher Education: Impact of Instructor Training on Class Effectiveness During COVID-19

K. Lakshmypriya (), Rashmi Rai () and Pallavi Kudal ()
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K. Lakshmypriya: CHRIST University
Rashmi Rai: CHRIST University
Pallavi Kudal: University of Pune

A chapter in Pandemic, Lockdown, and Digital Transformation, 2021, pp 175-196 from Springer

Abstract: Abstract Digital technology is transforming society and business like never before. Digital technology has made inroads into all sections of society, especially with the pandemic restricting interaction and movement in the physical space. Education systems and institutions have witnessed a drastic change in their pedagogy. Education institutions adopting digital technologies can become drivers of growth and development for their ecosystems bringing significant changes in education, engagement, and management of class activities of educational institutions. The education system will have to adapt and evolve to take advantage of the new technologies and tools and develop strategies to play an active role in the digital transformation process. In the wake of the COVID-19 situation, higher education institutions have adopted digital platforms for teaching and learning. The study attempts to understand the instructors/academician/teachers training process adopted by selected higher education institutions in India to facilitate migration to digital platforms. Further, the study analyses the challenges faced in the new normal of education and the levels of training process initiated by institutions for teaching faculty. The authors have tried to analyse how this has enabled instructors to meet the challenges of conducting online classes and increase class effectiveness. The study unfolded the impact of high-level institutional training on class effectiveness and how individual digital preparedness is essential in engaging virtual classrooms. Further, the positive impact of training in reducing anxiety in engaging online sessions and the extent of motivation to continue online teaching as it has become inevitable with the second wave of the pandemic were examined across age and gender. An attempt is made to suggest few strategies for continued effective online class engagement as India battles through the second wave of the pandemic.

Keywords: COVID-19; Digital transformation; Teacher training; Online classes; Class effectiveness (search for similar items in EconPapers)
Date: 2021
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DOI: 10.1007/978-3-030-86274-9_10

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