Designing Well-Accepted IT Solutions for Emergency Response: Methods and Approaches

Erion Elmasllari () and Isabella Kirk ()
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Erion Elmasllari: Factorsixty GmbH
Isabella Kirk: Factorsixty GmbH

A chapter in Disaster Management and Information Technology, 2023, pp 215-234 from Springer

Abstract: Abstract This chapter introduces system designers, usability engineers, interaction designers, system analysts, architects, requirements engineers, and project managers to a variety of methods that highly increase both the quality of IT solutions for emergency response and their acceptance among emergency responders. The methods are applicable for solutions at any level of the emergency response hierarchy and for any kind of disaster, but their relevance is highest when the intended solution addresses response frontlines and chaotic, abrupt extreme events such as earthquakes, floods, large-scale accidents, terror attacks, and fires.

Keywords: IT system quality; CIMS quality assessment; CIMS usability; Minimum requirements; Evaluation methods; Prototyping; User centered design (UCD); Participatory design (PD); Requirements specification; Testing methods; Usability engineering; Specificity of CIMS (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:paitcp:978-3-031-20939-0_11

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DOI: 10.1007/978-3-031-20939-0_11

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