A Decade of Netcentric Crisis Management: Challenges and Future Development

Jeroen Wolbers (), Willem Treurniet () and F. Kees Boersma ()
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Jeroen Wolbers: Leiden University
Willem Treurniet: Netherlands Institute for Public Safety
F. Kees Boersma: Vrije Universiteit Amsterdam

A chapter in Disaster Management and Information Technology, 2023, pp 65-81 from Springer

Abstract: Abstract Information exchange is regarded as a vital component of crisis management, yet organizations continue to struggle with the timely distribution of information across organizational and professional boundaries in a crisis. In this chapter, we reflect on the doctrine of “netcentric operations” in the Netherlands, which has been implemented to enhance the quality and speed of information exchange in distributed crisis management networks. First, we provide an overview of the principal tenets of netcentric operations: self-synchronization, distributed sensemaking, information superiority, transparency, and connectivity. Next, we highlight five key challenges from a decade of operations: (1) how to codify and make sense of information; (2) how to foster goal-directed collaboration; (3) how to enable collaborative decision-making; (4) how to overcome a reluctance to share information; and (5) how to maintain functionality in extensive distributed networks. Finally, we specify future directions to improve connectivity and transparency and reflect on finding an alternative for self-synchronization.

Keywords: Crisis management; Information management; Netcentric operations; Command and control; Networks (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/978-3-031-20939-0_5

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