Exploring Civic Engagement on Public Displays

Simo Hosio (), Jorge Goncalves (), Vassilis Kostakos () and Jukka Riekki ()
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Simo Hosio: University of Oulu
Jorge Goncalves: University of Oulu
Vassilis Kostakos: University of Oulu
Jukka Riekki: University of Oulu

Chapter Chapter 7 in User-Centric Technology Design for Nonprofit and Civic Engagements, 2014, pp 91-111 from Springer

Abstract: Abstract As civic participation is declining in western societies, emerging technologies offer novel opportunities for outreach activities. This chapter presents a series of incremental studies of interactive public displays to inform and elicit feedback about a local renovation project, with emphasis on civic engagement. Two questions are explored: (1) how does the public use and appropriate this technology for civic engagement? and (2) how can the design of feedback mechanisms improve the collected feedback? We describe how users appropriated this technology beyond its original purpose and show that feedback mechanisms promoting rapid interaction or a sense of community lead to increased participation. Through our study we highlight factors to consider in designing future civic engagement applications for public displays.

Keywords: Civic Engagement; Renovation Project; Urban Space; Feedback Channel; Public Display (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:paitcp:978-3-319-05963-1_7

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DOI: 10.1007/978-3-319-05963-1_7

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