Beyond Digital Inventions—Diffusion of Technology and Organizational Capabilities to Change

Charlotta Kronblad () and Johanna E. Pregmark
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Charlotta Kronblad: Chalmers University of Technology
Johanna E. Pregmark: Chalmers University of Technology

A chapter in Legal Tech, Smart Contracts and Blockchain, 2019, pp 123-146 from Springer

Abstract: Abstract DigitalizationDigitalization is currently creating numerous opportunities for value creation in intellectual industries. In the legal industryLegal industry however, the vast majority of law firmsLaw firms have remained the same without responding to the rising opportunities. The reluctance in the mainstream legal industryLegal industry to adopt new digital technologiesNew digital technologies has created a duality to the field (with legal techLegal Tech enthusiasts on one side and traditional sceptics on the other). This chapter explores why and discusses the connection between industrial diffusionDiffusion and capabilities to change residing in individual firms. We relate digitalizationDigitalization to technological shifts in the past and explore the specific challenges and barriers for a digital transformation among law firmsLaw firms . We find that most law firmsLaw firms neither have the technological capabilities nor the economical motivation to change, why digitalizationDigitalization has, instead, become a source of fear. However, in order to seize digital opportunities and adapt to the constantly, and rapidly, changing environment, law firmsLaw firms need to overcome this fear and develop organizational capabilities to change. We conclude that for a true industrial transformation—beyond digital inventions—we cannot only focus on the presence of new technologies but we also need to address the diffusionDiffusion of them.

Keywords: Digitalization; Legal industry transformation; Diffusion; Barriers for change; Dynamic capabilities (search for similar items in EconPapers)
Date: 2019
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DOI: 10.1007/978-981-13-6086-2_5

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