Indicators System for Quality Assurance in Higher Education Within the Economic Field

Diana Ivana (), Mihaela Drăgan (), Diana Pitic () and Liviu Ilieş ()
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Diana Ivana: Babes,-Bolyai University
Mihaela Drăgan: Babes,-Bolyai University
Diana Pitic: Babes,-Bolyai University
Liviu Ilieş: Babes,-Bolyai University

Chapter Chapter 3 in Applied Ethics for Entrepreneurial Success: Recommendations for the Developing World, 2019, pp 39-49 from Springer

Abstract: Abstract This paper presents the indicators system for quality assurance in higher education institutions, namely in the economic field. Through the indicators system, the authors highlight the idea that the quality assurance and quality evaluation processes have become one of the most important phenomena of increasing the competitiveness in the academic sector. In fact, the most effective system of performance indicators is the one that accurately reveals the specific objectives of higher education institutions and has been developed taking into account the requirements of the stakeholders. Thus, through this paper the authors develop a series of tools for measuring the institutional performance by considering the data gathered from all the departments within a higher education institution in the economic field and by taking into account the following quality fields: institutional capacity, educational effectiveness and quality management. It is to be noted, that each higher education institution is responsible in defining its own objectives, activities and key performance indicators, next step focusing on placing them in the context of ranking their institutional performance.

Keywords: Higher education; Indicators system; Performance; Quality assurance (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-030-17215-2_3

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DOI: 10.1007/978-3-030-17215-2_3

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