A Sustainable Operations Proposal Framework for Improving the Healthcare Institution and Community Relationships

Gláucya Daú (), Annibal Scavarda (), M. Sajid Khan () and Sonja Sibila Lebe ()
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Gláucya Daú: Federal University of the State of Rio de Janeiro—UNIRIO
Annibal Scavarda: Federal University of the State of Rio de Janeiro—UNIRIO
M. Sajid Khan: American University of Sharjah
Sonja Sibila Lebe: University of Maribor

Chapter Chapter 113 in Operations Management for Social Good, 2020, pp 1143-1151 from Springer

Abstract: Abstract The sustainable operations allow the scope of the work and the corporative social responsibility. The researchers developed the study from April to June 2018 and analyzed the healthcare institution and local community relationships through educational actions. The research presents the sustainable operations proposal framework. The four groups of the healthcare professionals are selected in this study: the infection prevention and control, the solid waste manager, the continuing educational, and the nutritionist. In the results and discussion section, four steps integrate the framework: “the identification of needs,” “the action planning,” “the slums engagement,” and “the action maintenance and assessment.” The conclusion reinforces the stimulus for the corporate social responsibility, the worship of citizenship, and the educational program. The partnership between the healthcare institution and the community can be improved by the sustainable operations proposal framework.

Keywords: Corporate social responsibility; Healthcare; Sustainable operations (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-030-23816-2_113

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DOI: 10.1007/978-3-030-23816-2_113

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