A Conceptual Model to Guide the Redesign of Performance Measurement Systems

Joana Rocha (), Luiz Felipe Scavarda and Patricia Renata Carvalho Mendonça
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Joana Rocha: PUC-RIO
Luiz Felipe Scavarda: PUC-RIO
Patricia Renata Carvalho Mendonça: PUC-RIO

Chapter Chapter 58 in Operations Management for Social Good, 2020, pp 593-601 from Springer

Abstract: Abstract The purpose of this paper is to present an overview of the literature on performance measurement systems (PMS) focused on the redesign phase. Therefore, the study also aims to propose a conceptual model guideline for the redesign of existing performance measurement systems based on the literature studied.

Keywords: Literature review; Conceptual model (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-030-23816-2_58

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DOI: 10.1007/978-3-030-23816-2_58

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