Techniques of Overcoming Communication Overload

Elizaveta Gorokhova () and Lubov Tsyganova
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Elizaveta Gorokhova: National Research University Higher School of Economics

A chapter in Business Intelligence and Modelling, 2021, pp 387-393 from Springer

Abstract: Abstract This work outlines the problem of communication overload and considers techniques to overcome it. The work is based on such concepts as “communication overload,” “Internet detox,” and “overcoming techniques.” The work examines the types of techniques (communication, technical, intermittent use of social networks), behavioral patterns of users both in relation to their use by themselves and in the manifested reactions to the use of techniques by others. The general method is a literature review, the empirical part is based on in-depth interviews to identify the need for the use of such techniques and possible additional ways to overcome communication overload.

Keywords: Communication; Overcoming overload; SNS fatigue (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-030-57065-1_39

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DOI: 10.1007/978-3-030-57065-1_39

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