Is There a Connection Between Spirituality and the Deming Management System?

Thanos Kriemadis ()
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Thanos Kriemadis: University of Peloponnese

A chapter in Business Intelligence and Modelling, 2021, pp 463-472 from Springer

Abstract: Abstract Deming developed and disseminated a new management system in the business world. He improved the competitiveness of both Japanese and American businesses. Deming’s vision was the transformation and continuous improvement of western management, applying statistical thinking, and leading to quality in products and services through the cooperation of all stakeholders. The purpose of this study was to present the Deming’s management theory and explore the connection between the human-related factors of the theory with spirituality. The author of this paper argues that, given Deming’s spiritual experience, the Deming management system’s human-related factors (Drive out fear from the workplace, institute a program of training and education for all employees, help employees accomplish their goals, etc.) seem to flow commonsensically.

Keywords: Spirituality; Management; Deming; Deming management system (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-030-57065-1_48

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DOI: 10.1007/978-3-030-57065-1_48

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