Tourism and Contact Tracing Apps in the COVID-19 Era

Agisilaos Konidaris (), Ourania Stellatou, Spyros E. Polykalas and Vicky Katsoni
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Agisilaos Konidaris: Ionian University
Ourania Stellatou: Ionian University
Spyros E. Polykalas: Ionian University

A chapter in Culture and Tourism in a Smart, Globalized, and Sustainable World, 2021, pp 279-294 from Springer

Abstract: Abstract The COVID-19 pandemic brought major changes to humanity in a very short period of time. Things that had been established for years no longer apply and a “new normal” has been abruptly introduced into people's lives. At a time when the global tourism industry is struggling to restart, this paper looks at how tourism destinations around the world could benefit by adopting contact tracing applications. The authors argue for a contact tracing application implementation in tourism and propose possible improvements to the Apple/Google implementation of the Exposure Notification System. These improvements include a notification feedback mechanism that will potentially improve the validity of future notifications and a built-in global COVID-19 information feature. Findings acquired through a survey conducted in Greece are analyzed with the aim to investigate whether a contact tracing app is considered useful by the public, tourism destinations and local health authorities.

Keywords: COVID-19; Contact tracing apps; Exposure notification system; Tourism; Smartphones (search for similar items in EconPapers)
JEL-codes: M15 Z38 (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-030-72469-6_18

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DOI: 10.1007/978-3-030-72469-6_18

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