Study of Knowledge Management Impact on Sustainable Higher Education Institutions: A Business Process Modelling Approach

Diana Ivana (), Mihaela Drăgan, Mihaela Maftei, Uwe Gӧtze and Daniel Metz
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Diana Ivana: Babeş-Bolyai University
Mihaela Drăgan: Babeş-Bolyai University
Mihaela Maftei: The Bucharest University of Economic Studies
Uwe Gӧtze: TU Chemnitz
Daniel Metz: Babeş -Bolyai University

Chapter Chapter 6 in Navigating Through the Crisis: Business, Technological and Ethical Considerations, 2022, pp 85-101 from Springer

Abstract: Abstract Sustainability in higher education institutions should mostly be achieved and/or enhanced with concrete actions. This chapter examines the role of knowledge management for sustainable development in universities. Based on the literature synthesis and trends, the aim of this chapter is to propose a conceptual framework for knowledge management in higher education institutions, based on business process modelling principles. The study´s methodology is based on the idea of measuring graduates perception regarding the transferred knowledge by using statistical data and business process management tools. The study was supported by the development of a process framework for knowledge management in order to meet stakeholders’ needs and to improve quality. The framework could be applied in higher education institutions in order to assure sustainable development and to create knowledge and skills for future generations. Also, sustainable universities could be a model for any organization that wants to embark knowledge generation in the process of continuous improvement in its relation with society.

Keywords: Knowledge management system; Sustainable university; HEIs; University stakeholders; Sustainable development (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-030-82751-9_6

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DOI: 10.1007/978-3-030-82751-9_6

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