Impact of TQM and Industry 4.0 on Sustainable Performance: An Empirical Study on the Bangladeshi Garment Industry

Palash Saha (), Subrata Talapatra (), José Carlos Sá () and Gilberto Santos ()
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Palash Saha: Khulna University of Engineering & Technology
Subrata Talapatra: Khulna University of Engineering & Technology
José Carlos Sá: ISEP – School of Engineering, Polytechnic of Porto
Gilberto Santos: Polytechnic Institute Cavado Ave

A chapter in Quality Innovation and Sustainability, 2023, pp 131-143 from Springer

Abstract: Abstract The purpose of this research is to analyze the structural relationship between total quality management (TQM), Industry 4.0 (I4.0), and sustainability performance in the ready-made garments (RMG) sector of Bangladesh. An online survey was used to collect data from 240 employees working in ready-made garments located in Bangladesh. The data was analyzed employing structural equation modeling (SEM) to determine whether TQM practices and I4.0 technologies increase organizational sustainability performance. The findings indicate that both TQM and I4.0 positively contribute to increasing sustainability performance. Additionally, I4.0 technologies also positively contribute to a successful TQM implementation. This research presents a research framework for other manufacturing sectors where TQM approaches and I4.0 technologies can be implemented. This work makes a significant addition by addressing inadequacies in the existing literature. Very few empirical studies were conducted to examine the probable relationship between TQM, I4.0, and sustainability performance in the RMG sector, particularly in developing nations such as Bangladesh, where TQM and I4.0 adaptation are still in their early phases.

Keywords: Total quality management; Sustainability performance; Industry 4.0; Ready-made garment sector; Structural equation modeling (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-031-12914-8_11

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DOI: 10.1007/978-3-031-12914-8_11

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