Towards a Framework for Participative Innovation in Tourism

Susanne Marx () and Lorena Arens
Additional contact information
Susanne Marx: Stralsund University of Applied Sciences
Lorena Arens: Stralsund University of Applied Sciences

A chapter in Tourism, Travel, and Hospitality in a Smart and Sustainable World, 2023, pp 307-321 from Springer

Abstract: Abstract Open innovation is a common form of innovation activities in tourism. However, the design of the participation of multiple stakeholders in these activities is challenging. The present research develops a framework for describing participation in innovation activities in tourism to help address this challenge. The research process follows the method framework for Design Science Research with a design- and development-centered entry point. Firstly, a model is designed based on extant literature. Secondly, three case studies are used to amend the model and demonstrate the applicability for individual projects, inter-organizational projects, and the portfolio level from the perspective of destination management organizations (DMO). Interviews are used to gather the case study data. The interview data is analyzed by applying template analysis. The research advances the understanding of design opportunities for participative innovation activities in tourism from the DMO perspective. Eight stages of participation in innovation activities are identified. These are demonstrated in the case study DMOs for various types of projects. Though the qualitative nature of the research is a limitation, DMO managers and other tourism actors are provided with a framework for designing innovation activities and participation in these in their destinations. Future research should validate the framework quantitatively, especially towards incorporating the perspectives of other actors from the touristic ecosystem, e.g., political and public actors.

Keywords: Open innovation; Tourism; Participation (search for similar items in EconPapers)
JEL-codes: L83 (search for similar items in EconPapers)
Date: 2023
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-031-26829-8_19

Ordering information: This item can be ordered from
http://www.springer.com/9783031268298

DOI: 10.1007/978-3-031-26829-8_19

Access Statistics for this chapter

More chapters in Springer Proceedings in Business and Economics from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().