Application of VSM as a Process Management Model in a Seaport Container Terminal

Victoria Tsolidou, Dimitrios Folinas and Thomas Fotiadis
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Victoria Tsolidou: International Hellenic University, Department of Organisation Management, Marketing and Tourism, School of Economics and Management
Dimitrios Folinas: International Hellenic University, Department of Supply Chain Management, School of Economics and Management
Thomas Fotiadis: Democritus University of Thrace, Department of Production and Management Engineering

A chapter in Computational and Strategic Business Modelling, 2024, pp 417-427 from Springer

Abstract: Abstract Ports are still conducting a big part of the port administration release cargo process paper-based, which increases the lead time and decreases the customer service experience. Authors research prior work in the container port industry, analysing the current business process through VSM related to import procedures at containers port terminal and proposing an optimized VSM model.

Keywords: Port logistics; Process models; Value stream mapping (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-031-41371-1_35

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DOI: 10.1007/978-3-031-41371-1_35

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