Perceived Deviant Behaviour of Employees During New Normal: A Challenge for Private Educational Institutes

Anirban Mandal, Fedric Kujur, Sriparna Guha (), Sandeep Poddar () and Samprit Chakrabarti ()
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Anirban Mandal: ICFAI Business School
Fedric Kujur: XISS
Sriparna Guha: Amity University
Sandeep Poddar: Lincoln University College
Samprit Chakrabarti: Faculty Member of Operations and Analytics at ICFAI Business School

A chapter in Economic Recovery, Consolidation, and Sustainable Growth, 2023, pp 3-24 from Springer

Abstract: Abstract COVID-19 altered the commercial aspects of numerous industries. Educational institutions are among the most severely impacted industries. This abrupt change in the work environment caused aberrant behaviour among education sector employees. The nature of deviant behaviour is not always destructive. It also has some favourable attributes. According to this study, the work-from-home approach induces deviant behaviour in employees at private educational institutions. Using theoretical background information, a conceptual model is created and validated using SEM. Additionally, the model investigated the moderating and mediating impacts of increased supervision and employee involvement on deviant behaviour. Online work altered educational institutions. Organizational change and workplace misconduct are interconnected. Employee involvement mediates organizational change and constructive and destructive deviances, while enhanced supervision moderates. Uniqueness resides in the evaluation of deviant employee conduct in the new normal working environment of private educational institutions.

Keywords: Deviant behaviour; Employee engagement; New normal; Work from home; COVID-19 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-031-42511-0_1

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DOI: 10.1007/978-3-031-42511-0_1

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