The Influence of TQM and Innovation on Perceived Financial Performance in Sport and Recreation Industry

Alkistis Papaioannou (), Panagiota Balaska and Georgia Yfantidou
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Alkistis Papaioannou: University of West Attica
Panagiota Balaska: Aristotle University of Thessaloniki
Georgia Yfantidou: Democritus University of Thrace

A chapter in Recent Advancements in Tourism Business, Technology and Social Sciences, 2024, pp 555-569 from Springer

Abstract: Abstract This study has analyzed with a single-equation setting (using OLS estimation), the impact of TQM and innovation on perceived financial performance in sport and recreation enterprises. The results pointed out that TQM has a positive and statistically significant impact on innovation, while both variables (TQM and innovation) have a positive and statistically significant impact on perceived financial performance. These results have also been verified using a system of two simultaneous equations with Seemingly Unrelated Regression (SUR) setting. Moreover, this study presents useful theoretical and managerial implications that can be used by sport and recreation services managers and practitioners to achieve better performance results.

Keywords: TQM; Innovation; Sport and recreation sector; Perceived financial performance; Sport and recreation management; Sport tourism; M16; O31 (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-031-54342-5_34

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DOI: 10.1007/978-3-031-54342-5_34

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