Digitalization of Georgia’s Banking Sector

Natia Kakhniashvili ()
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Natia Kakhniashvili: Tbilisi State University

A chapter in Digital Management to Shape the Future, 2024, pp 295-301 from Springer

Abstract: Abstract Innovations and technologies in the XXI century and every industry is developing rapidly. In the wake of world globalization, new trends are spreading faster and it has become easier to spread information and exchange data. In fact, we find innovation intensively in technology, science and the financial sector in the financial sector, the innovations offered by companies are important, this is especially visible when it comes to online payments and managing financial operations. The Open Banking system has already been launched in Georgia, and thanks to it, the financial sector has moved to a completely new stage. Open banking is a unique, innovative experience for consumers in Georgia, and involves both sharing and access to information available in all banks. Within the framework of the open banking system, it becomes easier for users to carry out financial operations and transactions, as it makes the online payment system more flexible and allows businesses to save time and appear more professional and modern. It is important to communicate correctly with brands using modern technologies. In addition, such an innovative method helps startups that have just appeared on the market, and allows them to gain access to the financial data of customers even before the implementation of open banking regulations, and thus to improve their services and digital products. For startups, this means a lot of support and benefits. However, entering the digital world comes with its own set of challenges. This requires constant observation of new trends, updated services and strategies—online marketing, site optimization, speed and fluency. In order for the customer to be able to communicate with the business online without any restrictions and purchase a specific product or service from it, at least a proper payment system and banking services are required.

Keywords: Financial sector; Bank; Innovations; Technologies; Digitalization (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-031-66517-2_23

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DOI: 10.1007/978-3-031-66517-2_23

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